RIDDUP Rental Agreement

1. Introduction

This Rental Agreement (“Agreement”) governs each vehicle rental facilitated through the RIDDUP platform.

By selecting the applicable acceptance checkbox, submitting a reservation request, completing payment, accepting delivery of, taking possession of, or operating a Vehicle rented through RIDDUP, the Guest agrees to be bound by this Agreement together with RIDDUP’s Terms of Service, Privacy Policy, Cancellation Policy, Fee Disclosure, Protection & Coverage, and the applicable Reservation Details, each of which is incorporated herein by reference.

The Reservation Details shall identify the Vehicle, Vehicle Provider or Host, Guest, Authorized Drivers, rental price, Rental Period, pickup time, pickup location, return time, return location, Security Deposit requirements, applicable deductible information, applicable Protection & Coverage, and any additional terms specific to the reservation.

2. Definitions

For purposes of this Agreement:

Accident means any collision, impact, rollover, theft, vandalism, fire, flood, severe weather event, or other casualty involving the Vehicle.

Administrative Fee means a reasonable fee, disclosed where required, associated with processing tolls, citations, claims, vehicle recovery, payment administration, collections, or other rental-related administrative services.

Authorized Driver means a driver approved by RIDDUP before operating the Vehicle and identified as an approved driver in the reservation records.

Damage means physical, cosmetic, electrical, or mechanical damage beyond Ordinary Wear and Tear, including the loss, destruction, removal, or substitution of Vehicle components or equipment.

Fee Disclosure means the schedule or disclosure describing charges that may apply to a reservation, including applicable calculation methods or limits.

Guest means the individual entering into the rental transaction and identified as the primary renter in the Reservation Details.

Loss of Use means the reasonable loss resulting from the Vehicle being unavailable for rental because of inspection, recovery, repair, replacement, or other action reasonably required following Damage or loss occurring during the Rental Period.

Mechanical Damage means engine, transmission, drivetrain, electrical-system, or component damage resulting from negligent, reckless, unauthorized, or improper operation of the Vehicle.

Ordinary Wear and Tear means normal deterioration resulting from reasonable and customary operation of the Vehicle and does not include Damage caused by misuse, negligence, collision, impact, prohibited use, or failure to report a condition requiring attention.

Protection & Coverage means any insurance or protection program made available in connection with the reservation, subject to the applicable policy, exclusions, deductibles, limitations, and eligibility requirements.

Rental Period begins at the scheduled pickup time, or actual pickup time if earlier, and ends only when the Vehicle has been returned to the designated location, possession has been surrendered, and the Vehicle has been accepted by the Vehicle Provider or RIDDUP’s authorized representative.

Reservation Details means the reservation confirmation, checkout summary, receipt, electronic record, or other documentation identifying transaction-specific terms, including the Vehicle, Host, Guest, Authorized Drivers, price, Rental Period, pickup time and location, return time and location, Security Deposit, applicable deductible, Protection & Coverage, and other reservation-specific requirements.

Security Deposit means an authorization hold or refundable deposit securing financial obligations arising from the rental.

Total Loss means a determination by the applicable insurer or other authorized evaluator that the Vehicle is stolen and unrecovered or that its repair is not economically reasonable.

Vehicle means the motor vehicle identified in the Reservation Details, together with its keys, equipment, accessories, documents, and components.

Vehicle Provider (“Host”) means the independent owner, authorized fleet operator, or other lessor identified in the Reservation Details as providing the Vehicle for rental. References to “Host” in RIDDUP communications, platform features, or operational materials refer to the Vehicle Provider.

3. Parties and RIDDUP’s Marketplace Role

The Vehicle Provider identified in the Reservation Details provides and rents the Vehicle to the Guest, unless the Reservation Details expressly identify another entity as the lessor.

RIDDUP LLC operates a technology platform that facilitates vehicle rental transactions between Vehicle Providers and Guests.

Unless expressly stated otherwise in writing:

• RIDDUP does not own the Vehicles listed by independent Vehicle Providers.
• RIDDUP is not the owner or lessor of a Vehicle merely because RIDDUP facilitates the reservation or processes a payment.
• RIDDUP is not an insurance company, insurance producer, or claims adjuster.
• RIDDUP may facilitate reservations, payments, communications, Security Deposit administration, inspections, documentation, claim coordination, and post-rental charge administration.
• RIDDUP may act on behalf of the Vehicle Provider solely for the limited purposes of administering the reservation, receiving payments, communicating instructions, documenting Vehicle condition, and coordinating claims or recovery matters.
• RIDDUP does not assume responsibility for Vehicle maintenance, repairs, legal-liability determinations, or insurance claim outcomes.
• RIDDUP does not independently guarantee the ongoing mechanical condition, roadworthiness, safety, performance, or availability of any Vehicle.
• The Vehicle Provider remains responsible for maintaining the Vehicle in a condition suitable for lawful operation, except to the extent an unsafe condition or Damage arises during the Rental Period or results from the Guest’s conduct.
• Insurance coverage, claim determinations, deductibles, exclusions, and eligibility remain governed solely by the applicable insurance policy.

4. Reservation and Eligibility

All reservations are subject to approval.

The Guest agrees to provide complete, accurate, current, and truthful information throughout the reservation and verification processes.

To be eligible, the Guest and each proposed Authorized Driver must, as applicable:

• possess a valid driver’s license;
• satisfy RIDDUP’s identity and driver-verification requirements;
• satisfy applicable age and driving-history requirements;
• satisfy payment-verification requirements; and
• comply with eligibility requirements established by RIDDUP, the Vehicle Provider, or the applicable insurance program.

Approval of a reservation or driver does not constitute a guarantee concerning future conduct or continued eligibility.

RIDDUP may decline, suspend, cancel, or terminate a reservation before or during the Rental Period when reasonably necessary because of fraud or suspected fraud, inaccurate information, payment issues, identity concerns, licensing or eligibility concerns, safety risks, material violations of this Agreement, or other circumstances permitted by applicable law.

5. Authorized Drivers and Platform Transactions

Only Authorized Drivers approved by RIDDUP before operating the Vehicle may drive the Vehicle.

Approval of an additional driver must be completed before that person operates the Vehicle. Permission from the Guest or Vehicle Provider alone does not make a person an Authorized Driver unless RIDDUP’s required approval process has been completed.

The Guest remains responsible under this Agreement for the conduct of every Authorized Driver associated with the reservation.

The Guest shall not provide the Vehicle, keys, access credentials, or control of the Vehicle to an unauthorized person.

Operation by an unauthorized driver may:

• constitute a material breach of this Agreement;
• affect eligibility for Protection & Coverage or insurance benefits;
• result in termination of the rental; and
• make the Guest responsible for resulting losses to the extent permitted by law.

Rental extensions, payments, Security Deposit settlements, damage payments, reimbursements, and other financial transactions relating to the reservation shall normally be processed through the RIDDUP platform unless RIDDUP expressly authorizes another method in writing.

6. Vehicle Pickup, Condition, and Inspection

At pickup, the Guest shall make a reasonable inspection of the Vehicle, including:

• exterior condition;
• interior condition;
• fuel or battery charge level;
• mileage;
• tires and wheels;
• windshield and visible glass;
• keys and remotes;
• charging equipment;
• accessories and documents; and
• visible preexisting Damage.

RIDDUP or the Vehicle Provider may document the Vehicle’s condition before, during, and after the Rental Period through photographs, videos, inspection reports, mileage records, fuel or battery readings, telematics where disclosed, timestamps, and other objective evidence.

The Guest acknowledges that timestamped photographs, videos, inspection reports, telematics where disclosed, mileage records, fuel or battery readings, and other objective evidence may be used when evaluating the Vehicle’s condition before, during, and after the Rental Period.

The Guest shall make reasonable efforts to review the Vehicle’s documented condition and report any material discrepancy or unrecorded preexisting Damage through the platform before operating the Vehicle or as soon as reasonably possible after discovery.

Unless promptly reported, the Vehicle may be considered accepted in satisfactory apparent condition, subject to latent defects, mechanical conditions not reasonably discoverable, and Ordinary Wear and Tear.

If the Guest reasonably believes that the Vehicle is unsafe to operate, the Guest shall discontinue operation as soon as it is safe to do so and promptly notify RIDDUP and the Vehicle Provider for instructions.

7. Vehicle Return and Rental Extensions

The Guest agrees to return the Vehicle:

• on or before the scheduled return time;
• to the designated return location;
• in substantially the condition in which it was received, except for Ordinary Wear and Tear;
• with all keys, remotes, charging equipment, documents, and accessories provided; and
• with substantially the same fuel or battery charge level unless otherwise agreed.

Any extension must be requested and approved through RIDDUP before the scheduled return time.

Submitting an extension request does not extend the Rental Period unless RIDDUP confirms approval.

The Guest remains responsible for the Vehicle until it has been properly returned and accepted. Leaving the Vehicle at an unauthorized location, leaving keys unattended, or abandoning the Vehicle does not by itself terminate the Rental Period or the Guest’s responsibility.

8. Failure to Return, Abandonment, Recovery, and Impound

The Guest must timely return the Vehicle and comply with reasonable return and recovery instructions.

If the Vehicle is not timely returned, is abandoned, is concealed, or the Guest fails to communicate or cooperate with reasonable return instructions, RIDDUP and the Vehicle Provider may take lawful steps to locate and recover the Vehicle, including contacting law enforcement or engaging towing or recovery services.

The Guest shall not disable, remove, obstruct, or tamper with any lawful security, recovery, telematics, or location technology installed in the Vehicle.

To the extent permitted by law, the Guest may be responsible for reasonable costs resulting from an unauthorized late return, abandonment, concealment, impoundment, seizure, or recovery of the Vehicle, including:

• towing;
• storage;
• locksmith services;
• transportation;
• recovery services;
• retrieval charges;
• Administrative Fees; and
• other reasonably documented recovery expenses.

If the Vehicle is impounded, towed, seized, or otherwise taken into custody during or as a result of the Guest’s Rental Period or conduct, the Guest shall promptly notify RIDDUP and cooperate in securing its release.

9. Proper Vehicle Use

The Guest agrees to operate and secure the Vehicle safely, responsibly, and in compliance with applicable law.

Prohibited uses include, without limitation:

• driving while impaired by alcohol, illegal drugs, controlled substances, or any substance that materially impairs driving ability;
• reckless, grossly negligent, or intentionally dangerous driving;
• racing, speed contests, driver training, or track driving;
• unauthorized off-road driving;
• use in connection with illegal activity;
• unauthorized rideshare, taxi, delivery, courier, or other commercial services;
• subleasing, renting, lending, or transferring possession of the Vehicle;
• towing, pushing, or pulling another vehicle or object without written authorization;
• transporting hazardous, explosive, or illegal materials;
• transporting persons or property for hire unless expressly authorized;
• intentionally disabling safety or emissions systems;
• modifying Vehicle hardware or software;
• overloading the Vehicle beyond its rated capacity;
• using the Vehicle outside any authorized geographic area;
• using the Vehicle in a manner prohibited by the manufacturer; or
• any use prohibited by applicable law, the Vehicle Provider, the Reservation Details, or the applicable insurance policy.

10. Care of the Vehicle and Required Reporting

The Guest shall exercise reasonable care while operating, parking, storing, and securing the Vehicle.

The Guest shall notify RIDDUP and the Vehicle Provider as soon as reasonably practicable of:

• any Accident;
• theft or vandalism;
• warning lights or dashboard alerts;
• mechanical concerns;
• tire Damage or flat tires;
• breakdowns;
• lost keys;
• impoundment or towing;
• suspected tampering; or
• any condition reasonably affecting the safety or operation of the Vehicle.

The Guest shall take reasonable steps to prevent additional Damage after becoming aware of an unsafe condition, warning, malfunction, or Accident.

The Guest shall not authorize repairs, replacement parts, modifications, towing, or other services without prior approval from RIDDUP or the Vehicle Provider unless immediate action is reasonably necessary to protect personal safety or prevent additional Damage.

Approval of an emergency expense does not guarantee reimbursement. The Guest must preserve and provide applicable receipts and documentation.

11. Guest Responsibility for Damage or Loss

Subject to applicable law and any valid Protection & Coverage, the Guest may be financially responsible for Damage, theft, loss, destruction, or disappearance occurring during the Rental Period when caused by or resulting from:

• the conduct of the Guest or an Authorized Driver;
• an unauthorized driver to whom the Guest provided or allowed access;
• negligent, reckless, intentional, or improper operation;
• a prohibited use;
• failure to secure or protect the Vehicle;
• failure to timely report an incident or unsafe condition;
• continued operation after a serious warning or known unsafe condition;
• breach of this Agreement; or
• other circumstances for which the Guest is legally or contractually responsible.

The Guest shall not be automatically responsible merely because a mechanical failure or loss occurred during the Rental Period. Responsibility shall be evaluated using reasonably available evidence, the applicable insurance policy, and applicable law.

Nothing in this Agreement makes the Guest responsible for preexisting Damage, Ordinary Wear and Tear, manufacturing defects, latent defects, or normal mechanical breakdown not caused or worsened by the Guest.

12. Mechanical Damage

To the extent permitted by applicable law and the applicable insurance policy, the Guest may be financially responsible for Mechanical Damage resulting from negligent, reckless, unauthorized, or improper operation.

Examples include:

• using improper fuel or fluids;
• driving through floodwater and causing engine, electrical, or component Damage;
• operating the Vehicle after serious warning lights or instructions to discontinue operation;
• avoidable overheating;
• transmission or drivetrain misuse;
• operating with insufficient oil, coolant, or required fluids after receiving a warning;
• operating on a severely damaged or flat tire and causing additional Damage; or
• improperly charging, connecting, or operating an electric or hybrid Vehicle.

Mechanical failures resulting from Ordinary Wear and Tear, manufacturing defects, latent defects, or normal mechanical breakdown are not automatically the Guest’s responsibility.

Responsibility, if any, shall be determined based upon available evidence, applicable law, and the applicable insurance policy.

13. Tires, Wheels, Glass, Keys, and Accessories

The Guest may be responsible for Damage to tires, wheels, glass, or related components resulting from misuse, negligent operation, curb strikes, continued operation after a tire warning or visible Damage, or other circumstances for which the Guest is responsible under this Agreement or applicable law.

The Guest is responsible for the loss of, or Damage to, keys, key fobs, charging equipment, remotes, parking devices, tools, documents, or accessories provided with the Vehicle when the loss or Damage occurs during the Rental Period and is attributable to the Guest or an Authorized Driver.

Applicable replacement, programming, locksmith, towing, or related charges may be assessed as described in the Fee Disclosure.

14. Missing, Removed, or Substituted Components

The Guest shall not remove, substitute, alter, tamper with, or permit the removal or substitution of any Vehicle component, equipment, software, or accessory.

To the extent supported by reasonably available evidence and permitted by law, the Guest may be responsible for missing, removed, damaged, altered, or substituted components occurring during the Rental Period, including:

• batteries;
• wheels or tires;
• catalytic converters;
• electronic modules;
• infotainment equipment;
• charging cables;
• manufacturer-provided tools;
• safety equipment;
• spare tires; and
• other original Vehicle equipment or accessories.

15. Fuel, Charging, Smoking, Pets, and Cleaning

Unless otherwise agreed, the Vehicle shall be returned with substantially the same fuel or battery charge level provided at pickup.

The Guest may be responsible for the cost of missing fuel or charging and any applicable service fee disclosed in the Fee Disclosure.

Smoking, vaping, or the use of illegal substances inside the Vehicle is prohibited.

Animals may be transported only when permitted by the Vehicle Provider or required by applicable law. The Guest remains responsible for cleaning or Damage beyond normal use resulting from an animal’s presence.

The Guest may be responsible for reasonable and documented charges associated with:

• fuel or charging shortages;
• smoke, vapor, or odor remediation;
• stains, spills, bodily fluids, excessive sand, mud, garbage, or debris;
• animal hair or odor beyond normal use;
• biohazard remediation;
• excessive cleaning beyond Ordinary Wear and Tear; and
• reasonable administrative costs incurred in processing documented claims, to the extent permitted by applicable law and disclosed in the Fee Disclosure.

Applicable charges shall be assessed in accordance with the Fee Disclosure and applicable law.

16. Insurance and Protection

Any Protection & Coverage offered in connection with a reservation is governed exclusively by the applicable insurance policy and its terms, conditions, exclusions, deductibles, limitations, and eligibility requirements.

Nothing in this Agreement expands, limits, modifies, replaces, or supersedes any insurance policy.

Any insurance or protection summary provided by RIDDUP is for general informational purposes only. If a summary conflicts with the applicable policy, the policy controls.

Coverage determinations, claim decisions, valuation decisions, exclusions, deductibles, and insurance-payment obligations remain solely within the authority of the applicable insurer.

Protection & Coverage may be reduced, excluded, or unavailable where permitted by the applicable policy, including where a Vehicle is operated by an unauthorized or ineligible driver or used in violation of applicable policy requirements.

The absence or denial of insurance coverage does not by itself eliminate a Guest obligation that is otherwise valid under this Agreement and applicable law.

17. Accidents, Claims, and Cooperation

Following an Accident, theft, vandalism, Damage, or other loss, the Guest agrees to:

• protect the Vehicle when reasonably possible;
• obtain emergency medical assistance when appropriate;
• contact emergency services when appropriate;
• notify law enforcement when legally required or reasonably requested;
• notify RIDDUP as soon as reasonably practicable;
• notify the Vehicle Provider when instructed;
• cooperate with RIDDUP, the Vehicle Provider, and the applicable insurer;
• preserve available evidence;
• not intentionally destroy, alter, conceal, or discard evidence;
• provide truthful photographs, videos, statements, police reports, witness information, and other reasonably requested documentation;
• provide information concerning other drivers, vehicles, insurance, and involved persons;
• appear for or participate in a reasonably required interview or claim review; and
• refrain from admitting liability, promising payment, settling a claim, or negotiating on behalf of RIDDUP, the Vehicle Provider, or an insurer.

The Guest shall cooperate in good faith with reasonable investigations, inspections, appraisals, recovery efforts, and insurance procedures relating to the rental.

Failure to cooperate may affect applicable Protection & Coverage and may make the Guest responsible for losses reasonably resulting from that failure, to the extent permitted by law.

18. Deductibles, Total Loss, and Loss of Use

If an insurer applies a deductible to a covered claim arising from the Rental Period, the Guest may be responsible for that deductible to the extent:

• disclosed in the Reservation Details, Protection & Coverage, or Fee Disclosure;
• supported by the circumstances of the claim; and
• permitted by applicable law.

A deductible is not itself a determination that the Guest was legally at fault for an Accident.

Following a Total Loss, insurance proceeds, applicable deductibles, Vehicle valuation, salvage, and remaining contractual obligations shall be administered in accordance with the applicable insurance policy, this Agreement, and applicable law.

To the extent permitted by applicable law, when Damage, loss, or a breach attributable to the Guest reasonably prevents the Vehicle from being available for rental, the Guest may be responsible for reasonable and documented Loss of Use for the period reasonably required to inspect, recover, repair, replace, or return the Vehicle to service.

Any Loss of Use calculation shall be made in accordance with the Fee Disclosure, available reservation or utilization records, supporting documentation, and applicable law. RIDDUP will not assess duplicative Loss of Use amounts already paid by an insurer or another responsible party.

19. Guest Financial Responsibility

To the extent permitted by applicable law, this Agreement, the Reservation Details, and the applicable insurance policy, the Guest authorizes RIDDUP to collect valid amounts arising from the rental, including, where applicable:

• rental charges;
• approved extensions;
• Security Deposit amounts;
• fuel or charging shortages;
• tolls;
• parking charges;
• traffic, impoundment, or other citations;
• excessive cleaning;
• smoke or odor remediation;
• Damage to the Vehicle;
• Mechanical Damage for which the Guest is responsible;
• lost keys, equipment, components, or accessories;
• towing;
• storage;
• recovery and retrieval costs;
• roadside-assistance charges;
• Administrative Fees;
• reasonable administrative costs incurred in processing documented claims, where disclosed in the Fee Disclosure and permitted by law;
• applicable insurance deductibles;
• Loss of Use;
• uninsured or underinsured losses;
• collection costs permitted by law; and
• other charges authorized by this Agreement, the Fee Disclosure, the Reservation Details, or applicable law.

RIDDUP may evaluate reasonably available information when administering a charge or claim, including:

• inspection reports;
• photographs and videos;
• mileage, fuel, or charging records;
• telematics where disclosed;
• repair estimates;
• invoices;
• police reports;
• witness statements;
• expert assessments;
• Vehicle Provider documentation; and
• insurance determinations.

Final insurance-coverage determinations remain solely within the authority of the applicable insurer.

RIDDUP shall not collect charges prohibited by applicable law or amounts unsupported by a reasonable factual basis.

20. Security Deposit

RIDDUP may place an authorization hold or collect a refundable Security Deposit before or during the reservation.

RIDDUP may release, retain, partially apply, charge, or refund the Security Deposit in accordance with:

• this Agreement;
• the Reservation Details;
• the Fee Disclosure;
• applicable law;
• an unpaid rental balance; or
• a reasonably documented claim.

RIDDUP may temporarily delay the release of a Security Deposit while a reported claim, toll, citation, Damage allegation, or unpaid balance is being reasonably investigated.

When reasonably practicable, RIDDUP will provide notice concerning a material application or extended retention of the Security Deposit.

Release by RIDDUP does not control the time required for a bank, card issuer, or payment processor to remove an authorization hold or return funds.

The release or refund of a Security Deposit does not waive a valid claim discovered afterward.

21. Payment Authorization and Post-Rental Charges

The Guest authorizes RIDDUP and its payment processors to charge the payment method provided for valid amounts authorized under this Agreement, the Reservation Details, or the Fee Disclosure.

This authorization includes charges identified after the Vehicle is returned, such as:

• tolls;
• citations;
• fuel or charging shortages;
• cleaning;
• Damage;
• deductibles;
• towing;
• recovery costs;
• Loss of Use; and
• other valid post-rental obligations.

RIDDUP shall provide any notice, documentation, or opportunity to respond required by applicable law before or after processing a post-rental charge, as applicable.

The Guest agrees to maintain a valid payment method and current contact information until all rental-related obligations have been resolved.

An inability to charge the payment method on file does not eliminate a valid payment obligation.

22. Payment Disputes and Chargebacks

The Guest retains the right to dispute an unauthorized, duplicate, inaccurate, or otherwise improper charge in good faith.

Before initiating a chargeback, the Guest is encouraged to contact RIDDUP so the matter may be reviewed and, where appropriate, corrected.

A chargeback, payment dispute, card cancellation, payment reversal, or removal of a payment method does not by itself eliminate a valid contractual obligation under this Agreement.

Initiating a chargeback or payment dispute does not suspend the Guest’s obligation to cooperate with RIDDUP, the Vehicle Provider, or the applicable insurer in connection with a claim investigation, Vehicle recovery, or request for reasonably required documentation.

RIDDUP may provide the payment processor, financial institution, or card issuer with relevant records, including:

• the Reservation Details;
• acceptance records;
• payment authorizations;
• communications;
• inspection documentation;
• photographs;
• invoices;
• claim information; and
• other evidence supporting the transaction.

Nothing in this section prevents the Guest from exercising rights available under applicable law or card-network rules.

23. Good-Faith Resolution

RIDDUP, the Vehicle Provider, and the Guest agree to cooperate in good faith in addressing issues relating to:

• the reservation;
• Vehicle condition;
• payments;
• deposits;
• insurance matters;
• Damage;
• claims; and
• recovery of the Vehicle.

The parties should make reasonable efforts to exchange relevant information and attempt informal resolution before commencing legal proceedings, except where immediate action is reasonably necessary to protect a person, preserve property, prevent fraud, recover the Vehicle, comply with a deadline, or protect a legal right.

Nothing in this section limits any rights or remedies available under applicable law.

24. Governing Law and Dispute Resolution

This Agreement shall be governed by the laws of the Commonwealth of Puerto Rico, except where applicable law requires otherwise.

Any dispute relating to this Agreement shall be handled in accordance with the governing-law, good-faith resolution, and jurisdiction provisions contained in RIDDUP’s Terms of Service.

If there is a direct conflict between this Agreement and the Terms of Service regarding the specific obligations arising from a Vehicle rental, this Agreement shall control with respect to that rental, except that the applicable insurance policy shall always control insurance-coverage matters.

25. Severability and No Waiver

If any provision of this Agreement is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

A failure or delay by RIDDUP or the Vehicle Provider in enforcing a provision does not constitute a waiver of that provision or of the right to enforce it later.

A waiver concerning one event does not constitute a waiver concerning another event.

26. Entire Agreement and Order of Precedence

This Agreement, together with the Reservation Details, Terms of Service, Privacy Policy, Cancellation Policy, Fee Disclosure, and Protection & Coverage, constitutes the entire agreement governing the rental transaction.

In the event of a conflict:

• the applicable insurance policy shall control insurance-coverage matters;
• the Reservation Details shall control transaction-specific items such as the Vehicle, Vehicle Provider or Host, Guest, Authorized Drivers, rental price, Rental Period, pickup time and location, return time and location, Security Deposit, disclosed deductible, and applicable Protection & Coverage;
• this Rental Agreement shall control rental-use and Guest-responsibility matters;
• the Fee Disclosure shall control the disclosed amounts and calculation methods for applicable fees; and
• the Terms of Service shall control general use of the RIDDUP platform.

No oral statement modifies this Agreement unless confirmed in writing by RIDDUP or expressly incorporated into the Reservation Details.

27. Modifications Applicable to a Reservation

RIDDUP may update this Agreement from time to time.

The version accepted by the Guest when the reservation is submitted shall govern that reservation unless:

• the Guest expressly accepts a later version;
• a modification is required by law; or
• the parties agree in writing to a reservation-specific change.

A general website update shall not retroactively alter a completed reservation except where permitted or required by law.

28. Electronic Acceptance and Records

The Guest agrees to conduct the reservation electronically and consents to receive agreements, notices, disclosures, receipts, and other rental-related records electronically.

Acceptance may be established through:

• selection of the applicable acceptance checkbox;
• submission of the reservation request;
• completion of payment;
• acceptance of delivery;
• taking possession of the Vehicle; or
• operation of the Vehicle.

RIDDUP may retain electronic records showing:

• the version of the Agreement presented;
• the date and time of acceptance;
• the Guest’s account;
• the applicable reservation;
• acceptance selections;
• transaction records; and
• related technical information lawfully collected.

Electronic acceptance is intended to have the same legal effect as a handwritten signature to the extent permitted by applicable law.

No handwritten signature is required unless RIDDUP or applicable law specifically requires one.